Are you the type of leader people want to follow? You can be—but first, you’ve got to understand what sets great leaders apart from all the rest.
Certainly, leaders need people skills, execution skills, a deep knowledge of industry trends, the ability to articulate a vision, and more—they must be competent—but that’s just the tip of the iceberg. What’s below the waterline? What’s deep inside the best leaders that makes them different?
Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them.
The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake’s problem for him, she sends him on a quest to meet with five of his late father’s colleagues, each of whom holds a piece of the puzzle he’s trying to solve.
As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn’t what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake’s ultimate revelation.
This book shows us that leadership needn’t be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow.
“The most important leadership tool you have is not your education, your experience, or your know-how. It’s your heart. In this book, Mark provides a clear prescription for using yours to become the kind of leader people want to follow.” —Michael Hyatt, New York Times bestselling author and former CEO, Thomas Nelson Inc.
“Mark once again demonstrates the power of a simple story well told. The Heart of Leadership will serve leaders around the world for decades to come.” —Dr. Henry Cloud, leadership consultant, psychologist, and bestselling author of Boundaries and Necessary Endings
“The Heart of Leadership is a delightfully surprising read. Mark Miller’s wisdom shines in his ability to convey profound truths simply and clearly. This book propels leadership beyond strategies and techniques to its most authentic form—who you are.” —Dan Rockwell, author and owner of the Leadership Freak blog, consultant, and pastor
“Mark Miller has crafted a masterwork. Too many books on leadership are about selfishly getting ahead. This book addresses the leader’s heart. By addressing the heart, you do get ahead, but it’s a more satisfying journey.” —Nancy Duarte, author of Resonate and CEO, Duarte Designs
“This book will help you reach your leadership potential, espousing good principles that most learn only through the school of hard knocks—and many never learn at all.” —Ron Wallace, former President, UPS International
“Mark Miller has done it again! Another outstanding book—this time on the most important aspect of leadership: who you are as a leader. If you focus only on skills, you are ignoring 90 percent of what makes a great leader. —Jesse Lyn Stoner, coauthor of the international bestseller Full Steam Ahead!
“The Heart of Leadership addresses the primary stumbling block for leaders – themselves! If you want to improve how you lead others, you must first improve how you lead yourself. This great little book shows you how. —Daniel S. Harkavy, CEO and Executive Coach, Building Champions, Inc.
"The Heart of Leadership extends and deepens the bestselling leadership models pioneered by Mark Miller. This book is clear, compelling, and of real practical value. Keep it on hand -- a small investment of time will yield a lifetime of dividends, in life as well as career. —Jeff Rosensweig, Associate Professor of International Business and Finance and Director of Emory University’s Goizueta Business School and Global Perspectives Program
‘There's a difference between potential leaders with raw talent and great leaders with real influence. Mark's book reveals the foundational difference -- it's all about leadership character.” —Tony Morgan, author, Chief Strategic Officer and founder of TonyMorganLive.com
“Mark Miller’s The Heart of Leadership immediately creates a place for personal discovery. As I read each page, I was no longer thinking of “Blake” the main character, but myself. Blake’s journey of discovery became my own. This is about the “life” of leadership and how it reaches within and without having profound and long-lasting impact. It’s about being unselfishly driven and highly motivated. It is about how others within the workplace and within our lives benefit from our personal resolve to lead from the perspective that others matter.” —Clifton L. Taulbert, Author of Eight Habits of the Heart and President, The Freemount Corporation/Building Community Institute
“There are so many buzzwords in business that claim to be the answer to all leadership woes. The truth is that leadership is all about the people, and to have success with people, read The Heart of Leadership, and watch your leadership soar to a whole new level.” —Todd Nielsen, author and COO JMARK Business Solutions
Mark Miller started his Chick-fil-A career in 1977 working as an hourly team member. In 1978, he joined the corporate staff as the sixteenth employee—he divided his time between the warehouse and mailroom. Since then, Mark has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, Organizational Effectiveness, and Leadership Development.
Mark’s desire to encourage and equip leaders has taken him around the globe. His writing has reached around the world as well. Today, there are over 1 million copies of his books in print in twenty-five languages.
View titles by Mark Miller
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Foreword Introduction: Leadership Character Leaders are Different When the Student is Ready It’s Not About You Leaders Create the Future Vision Fuels Courage The Price of Leadership No Substitute for Wisdom Look in the Mirror I Can Change This A Matter of the Heart The Next Step Epilogue Author’s Note Self-Assessment Acknowledgments About the Author
Are you the type of leader people want to follow? You can be—but first, you’ve got to understand what sets great leaders apart from all the rest.
Certainly, leaders need people skills, execution skills, a deep knowledge of industry trends, the ability to articulate a vision, and more—they must be competent—but that’s just the tip of the iceberg. What’s below the waterline? What’s deep inside the best leaders that makes them different?
Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them.
The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake’s problem for him, she sends him on a quest to meet with five of his late father’s colleagues, each of whom holds a piece of the puzzle he’s trying to solve.
As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn’t what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake’s ultimate revelation.
This book shows us that leadership needn’t be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow.
Praise
“The most important leadership tool you have is not your education, your experience, or your know-how. It’s your heart. In this book, Mark provides a clear prescription for using yours to become the kind of leader people want to follow.” —Michael Hyatt, New York Times bestselling author and former CEO, Thomas Nelson Inc.
“Mark once again demonstrates the power of a simple story well told. The Heart of Leadership will serve leaders around the world for decades to come.” —Dr. Henry Cloud, leadership consultant, psychologist, and bestselling author of Boundaries and Necessary Endings
“The Heart of Leadership is a delightfully surprising read. Mark Miller’s wisdom shines in his ability to convey profound truths simply and clearly. This book propels leadership beyond strategies and techniques to its most authentic form—who you are.” —Dan Rockwell, author and owner of the Leadership Freak blog, consultant, and pastor
“Mark Miller has crafted a masterwork. Too many books on leadership are about selfishly getting ahead. This book addresses the leader’s heart. By addressing the heart, you do get ahead, but it’s a more satisfying journey.” —Nancy Duarte, author of Resonate and CEO, Duarte Designs
“This book will help you reach your leadership potential, espousing good principles that most learn only through the school of hard knocks—and many never learn at all.” —Ron Wallace, former President, UPS International
“Mark Miller has done it again! Another outstanding book—this time on the most important aspect of leadership: who you are as a leader. If you focus only on skills, you are ignoring 90 percent of what makes a great leader. —Jesse Lyn Stoner, coauthor of the international bestseller Full Steam Ahead!
“The Heart of Leadership addresses the primary stumbling block for leaders – themselves! If you want to improve how you lead others, you must first improve how you lead yourself. This great little book shows you how. —Daniel S. Harkavy, CEO and Executive Coach, Building Champions, Inc.
"The Heart of Leadership extends and deepens the bestselling leadership models pioneered by Mark Miller. This book is clear, compelling, and of real practical value. Keep it on hand -- a small investment of time will yield a lifetime of dividends, in life as well as career. —Jeff Rosensweig, Associate Professor of International Business and Finance and Director of Emory University’s Goizueta Business School and Global Perspectives Program
‘There's a difference between potential leaders with raw talent and great leaders with real influence. Mark's book reveals the foundational difference -- it's all about leadership character.” —Tony Morgan, author, Chief Strategic Officer and founder of TonyMorganLive.com
“Mark Miller’s The Heart of Leadership immediately creates a place for personal discovery. As I read each page, I was no longer thinking of “Blake” the main character, but myself. Blake’s journey of discovery became my own. This is about the “life” of leadership and how it reaches within and without having profound and long-lasting impact. It’s about being unselfishly driven and highly motivated. It is about how others within the workplace and within our lives benefit from our personal resolve to lead from the perspective that others matter.” —Clifton L. Taulbert, Author of Eight Habits of the Heart and President, The Freemount Corporation/Building Community Institute
“There are so many buzzwords in business that claim to be the answer to all leadership woes. The truth is that leadership is all about the people, and to have success with people, read The Heart of Leadership, and watch your leadership soar to a whole new level.” —Todd Nielsen, author and COO JMARK Business Solutions
Author
Mark Miller started his Chick-fil-A career in 1977 working as an hourly team member. In 1978, he joined the corporate staff as the sixteenth employee—he divided his time between the warehouse and mailroom. Since then, Mark has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, Organizational Effectiveness, and Leadership Development.
Mark’s desire to encourage and equip leaders has taken him around the globe. His writing has reached around the world as well. Today, there are over 1 million copies of his books in print in twenty-five languages.
View titles by Mark Miller
Rights
Available for sale exclusive:
• Afghanistan
• Aland Islands
• Albania
• Algeria
• Andorra
• Angola
• Anguilla
• Antarctica
• Antigua/Barbuda
• Argentina
• Armenia
• Aruba
• Australia
• Austria
• Azerbaijan
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Belgium
• Belize
• Benin
• Bermuda
• Bhutan
• Bolivia
• Bonaire, Saba
• Bosnia Herzeg.
• Botswana
• Bouvet Island
• Brazil
• Brit.Ind.Oc.Ter
• Brit.Virgin Is.
• Brunei
• Bulgaria
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Canada
• Cape Verde
• Cayman Islands
• Centr.Afr.Rep.
• Chad
• Chile
• China
• Christmas Islnd
• Cocos Islands
• Colombia
• Comoro Is.
• Congo
• Cook Islands
• Costa Rica
• Croatia
• Cuba
• Curacao
• Cyprus
• Czech Republic
• Dem. Rep. Congo
• Denmark
• Djibouti
• Dominica
• Dominican Rep.
• Ecuador
• Egypt
• El Salvador
• Equatorial Gui.
• Eritrea
• Estonia
• Ethiopia
• Falkland Islnds
• Faroe Islands
• Fiji
• Finland
• France
• Fren.Polynesia
• French Guinea
• Gabon
• Gambia
• Georgia
• Germany
• Ghana
• Gibraltar
• Greece
• Greenland
• Grenada
• Guadeloupe
• Guam
• Guatemala
• Guernsey
• Guinea Republic
• Guinea-Bissau
• Guyana
• Haiti
• Heard/McDon.Isl
• Honduras
• Hong Kong
• Hungary
• Iceland
• India
• Indonesia
• Iran
• Iraq
• Ireland
• Isle of Man
• Israel
• Italy
• Ivory Coast
• Jamaica
• Japan
• Jersey
• Jordan
• Kazakhstan
• Kenya
• Kiribati
• Kuwait
• Kyrgyzstan
• Laos
• Latvia
• Lebanon
• Lesotho
• Liberia
• Libya
• Liechtenstein
• Lithuania
• Luxembourg
• Macau
• Macedonia
• Madagascar
• Malawi
• Malaysia
• Maldives
• Mali
• Malta
• Marshall island
• Martinique
• Mauritania
• Mauritius
• Mayotte
• Mexico
• Micronesia
• Minor Outl.Ins.
• Moldavia
• Monaco
• Mongolia
• Montenegro
• Montserrat
• Morocco
• Mozambique
• Myanmar
• Namibia
• Nauru
• Nepal
• Netherlands
• New Caledonia
• New Zealand
• Nicaragua
• Niger
• Nigeria
• Niue
• Norfolk Island
• North Korea
• North Mariana
• Norway
• Oman
• Pakistan
• Palau
• Palestinian Ter
• Panama
• PapuaNewGuinea
• Paraguay
• Peru
• Philippines
• Pitcairn Islnds
• Poland
• Portugal
• Puerto Rico
• Qatar
• Reunion Island
• Romania
• Russian Fed.
• Rwanda
• S. Sandwich Ins
• Saint Martin
• Samoa,American
• San Marino
• SaoTome Princip
• Saudi Arabia
• Senegal
• Serbia
• Seychelles
• Sierra Leone
• Singapore
• Sint Maarten
• Slovakia
• Slovenia
• Solomon Islands
• Somalia
• South Africa
• South Korea
• South Sudan
• Spain
• Sri Lanka
• St Barthelemy
• St. Helena
• St. Lucia
• St. Vincent
• St.Chr.,Nevis
• St.Pier,Miquel.
• Sth Terr. Franc
• Sudan
• Suriname
• Svalbard
• Swaziland
• Sweden
• Switzerland
• Syria
• Tadschikistan
• Taiwan
• Tanzania
• Thailand
• Timor-Leste
• Togo
• Tokelau Islands
• Tonga
• Trinidad,Tobago
• Tunisia
• Turkey
• Turkmenistan
• Turks&Caicos Is
• Tuvalu
• US Virgin Is.
• USA
• Uganda
• Ukraine
• Unit.Arab Emir.
• United Kingdom
• Uruguay
• Uzbekistan
• Vanuatu
• Vatican City
• Venezuela
• Vietnam
• Wallis,Futuna
• West Saharan
• Western Samoa
• Yemen
• Zambia
• Zimbabwe
Table of Contents
Foreword Introduction: Leadership Character Leaders are Different When the Student is Ready It’s Not About You Leaders Create the Future Vision Fuels Courage The Price of Leadership No Substitute for Wisdom Look in the Mirror I Can Change This A Matter of the Heart The Next Step Epilogue Author’s Note Self-Assessment Acknowledgments About the Author
