Welcome to the Penguin Random House International Sales’ Frequently Asked Questions page. You will find the most frequently asked questions addressed in the categories below. If you cannot find an answer to your questions on this page, please email us here.
Please email us at internationalsales@penguinrandomhouse.com for more information.
The best way to communicate with international customer service is by email.
Orders can be sent directly to internationalorders@penguinrandomhouse.com.
To find order tracking information, please contact our international customer service.
If you have an account, orders can be placed and tracked on our self service website www.selfservice.penguinrandomhouse.biz.
Please contact Jcollins@penguinrandomhouse.com for more information.
Please complete the New Account Opening form below and email it to internationalsales@penguinrandomhouse.com.
Please refer to the PRH Higher Education site for any questions regarding Desk and Exam copies.
To place an international desk and exam order request, please email: PRHInternationalEducation@PenguinRandomHouse.com.
