Introduction: Why Do We Need a Book About Disagreement?
1: Disagreement, Conflict, and What’s Wrong with Everyone Around You
2: Discovering the Receptive Mindset
3: It’s Not the Thought That Counts
4: The Awesome Power of Signaling Learning Goals
5: Asking the Right Questions
6: Listening with Your Words
7: The H.E.A.R. Framework—Showing Receptiveness While Making Your Point
8: What’s Your Story?
9: The Courage to Speak with Receptiveness
10: Building Your Receptiveness Muscle
11: Building Receptive Relationships, Teams, and Communities
Conclusion
Acknowledgements
Notes
Index
